Terms & Conditions


Article 10 of Law 34/2002, July 11, the Information Society and Electronic Commerce Services Act imposes an obligation on all Internet Service Providers to have means that enable, both recipients of the service as well as competent bodies, permanent, easy, direct and free electronic access to certain information that we provide in this section.

The owner of the SolidQ.com websites is SolidQ Global SA Taxpayer ID Number A54101977 and has its registered address at C/ Rey Juan Carlos I, 88 4ºC, Albatera 03340, Alicante, Spain.

SolidQ Global S.A. is registered in Alicante Trade Register at Volume 3752, Folio 152, Page A-97866.


By using the SolidQ.com websites it is understood that the user has read, understood and accepted this legal notice, the terms of use, the privacy policy and other notices or instructions featured on this website fully and without reservations, promising to make good use of such in accordance with the law, morals and public order.

In the event that the user does not agree, they should refrain from using the SolidQ.com websites.

SolidQ Global SA reserves the right to modify, at any time and without prior notice, the content, information, the terms of this website, these terms of use, privacy policies and other legal notices, therefore, the user should read this website each time they visit in order to check whether or not any changes have been made.

On the SolidQ.com website there are links to other sites or third party web pages for which no responsibility is accepted because no control over the content of such is possible. Therefore, it is the sole responsibility of the user when accessing the content that these offer and their corresponding terms of use.

All terms all used described in the previous clause are also valid and in force for any SolidQ application; including applications such as SolidQ Analytics.


The user acknowledges and accepts that all trademarks, trade names or logos, content, all industrial and intellectual property rights, and/or any other elements featured on the SolidQ.com websites are the exclusive property of SolidQ Global and/or third parties, who have the exclusive right to use such for the purposes of trade. Under no circumstances will access to the website imply any kind of surrender, transfer, license or concession, whether in full or in part, to such rights, unless otherwise expressly provided.

In accordance with that stated in the previous paragraph, users of this website are forbidden to reproduce, copy, transfer, distribute, modify or make other uses, whether in whole or in part, of the information and content of this website without prior written permission from SolidQ Global Group.

SolidQ Global is the owner of the elements that are included in the graphic design of its website, menus, HTML code, text, trademarks, logos, colour schemes, buttons, images, graphics and all other website content, as well as the layout, selection, arrangement and presentation of its contents or, in any case, has the corresponding authorization for the use of the said elements. The content of this website may not be reproduced neither in whole or in part, nor transmitted or recorded by any information retrieval system in any form or by any means without prior written authorisation from the aforementioned Entity.

Therefore, the user agrees to use this website, its content and services in a diligent and correct fashion, in accordance with the law, morals, good practices and customs, public order, good will and these general conditions of use, with scrupulous respect for intellectual property rights which correspond to SolidQ Global.

The user is expressly forbidden to use the website for purposes that are illegal, prohibited, and harmful to the rights of others or which may, in any way, damage the brand image or reputation of SolidQ Global.

The user will be held liable for all nature of damages and losses that SolidQ Global SA. may suffer as a result of a breach of any of the obligations to which they are bound by the application of these conditions.

To this effect, SolidQ Global reserves the right to initiate legal proceedings in defence of its rights.


On the www.solidq.com website personal data is collected by means of electronic forms that have been included in certain sections and, at all time, will be processed in accordance with the laws concerning the protection of personal data, and complying to the privacy policy described on this website, which users should read before they submit their information.

In order to provide certain services on this website the user will be required to fill out a form with the data and information requested, such that if mandatory fields, marked with an asterisk, are not completed, SolidQ Global SA. may not be able to provide the service requested.

The user will be responsible for the authenticity of the data that is provided, as well as for any false, incomplete or incorrect data and information.


In accordance with the provisions of Law 34/2002, 11th July, the Information Society and Electronic Commerce Services Act and Law 56/2007, 28th December, Measures to Promote the Information Society amending the former, users of the SolidQ.com websites are informed that they will not be sent advertising or communications by electronic mail or any other equivalent electronic media without prior request or consent. For such purposes, users must give their consent by means of informative clauses that are included on each of the forms through which personal data is collected.

Users may indicate not to receive commercial information by means of the empty boxes included in such informative clauses.

However, in any case users may object to or express their decision not to receive commercial information by electronic means by sending an email to: info@solidq.com.


SolidQ Global does not guarantee the absence of viruses or other elements in the content, consequently it will not be held liable for damage to equipment or systems of users caused by possible computer viruses that could have been contracted when the user browses the website.

Similarly, the owner of the SolidQ.com websites cannot control or guarantee continued access or correct viewing, downloading or use of the items and information on its websites, which may be prevented, hindered or interrupted by factors or circumstances beyond its control and is not responsible for interruptions, delays or malfunction of the service when this is due to causes beyond the control of SolidQ Global., by force majeure or any other causes attributable to the user.

SolidQ Global assumes no responsibility for the contents and opinions expressed by the users of the SolidQ.com websites or for the information contained on third party websites which can be accessed through the search engines or links on the SolidQ.com websites.


Minors must always request permission to their parents, tutor or legal representative before accessing the SolidQ.com websites.

The parents or legal tutors of the minors are the ones who are in the last term entitled and legitimized to authorize, limit and also ban the access to precise information or contents of the SolidQ.com websites.

The access and use of the web site to non-authorized minors is completely banned. SolidQ Global understands that from the moment a minor has access to the SolidQ.com websites, it is under the permission of his/her parents, tutor or legal representative.

SolidQ Global informs that there are computer programs that allow to leak and block the access to certain contents and services. These programs are used, among other functions, so that parents decide which services or contents a minor can access.

These programs can be useful tools to look after the interests of the minors without stopping or limiting access to the opportunities that Internet may offer him/her.


We inform our suppliers of the existence of Information Security Guidelines established in our organization to show the commitment of SOLIDQ in the protection and guarantee of the principles of: confidentiality, integrity, authenticity and availability of the information handled in the Corporation.

We work under an Information Security Management System, whose scope not only affects the use of assets, but extends to all persons and third parties in the knowledge and compliance with these structured guidelines according to ISO / IEC 27001 standards: 2013 Both the Policy and the Information Security Guidelines are in line with the RGPD 2016/679 of Protection of Personal Data and current regulations, which ensures compliance.

This regulation on security matters in the following fields of the organization:

  • Access to facilities. In which the rules of access are regulated, making special mention of access to secure areas and regulation of access to people outside the organization.
  • Access to the corporate network. The corporate resources are protected with the necessary technical security means to ensure the protection of the information, either from the facilities themselves and externally. The access and use of information are regulated by standards focused on protection with special attention to sensitive or confidential information.
  • Use of assets. The people in SOLIDQ are committed to make rational use and ensure the care of the equipment provided by the organization for the performance of their duties and tasks. In this sense, action rules are described and configurations are applied to protect the information contained in these devices.
  • Internet use. Special attention is paid to the regulation of the use of the Internet, email and storage in the cloud to professional uses with the aim of minimizing risks that may occur with an unregulated use of said tools.
  • Management of incidents. The involvement of the people of SOLIDQ in matters of security helps to detect possible problems of may jeopardize the confidentiality, integrity and availability of the services or assets they support.
  • Business continuity. All the means implemented for the availability and continuity of the business in line with the requirements of ISO certified schemes in the organization.



The SolidQ.com websites complies with the general rules in force: among others, Law Protection of Personal Data and the Law 34/2002 11th July, Information Society and Electronic Commerce Services.

In the case of any dispute or conflict that may arise in relation to the SolidQ.com, websites, Spanish law will be applied, with the Courts of Spain being responsible for resolving any legal issues, parties expressly waive any other jurisdiction to which they may be otherwise entitled.