SolidQ Flex Services
Discover SolidQ Flex and how you can make sure that your systems work properly. We can help you to improve, stabilise and properly manage your servers and put yourself in control 24/7/365. You decide our level of involvement with your team so that your systems work properly.
Proactive Support
In addition to receiving automatic alerts and notifications, our team personally reviews your systems and will contact you should your intervention be required. Not only do we resolve your incidents, we proactively optimize your systems to prevent them.
Detailed Information
Get real-time information from dashboards and at regular meetings with our team. We have created exclusive PowerBI panels, Reporting Services reports, tickets, and monitoring systems so that you can obtain information at any time.
During regular meetings, we provide details of all the activities we have undertaken. A clear and concise perspective of what has been done is fundamental for discussing the improvements we would like to make to your system.
Backed up by Experts
We resolve your problems immediately according to the service level that you pre-selected (8-5, or 24/7). Our working method is based on the ITIL standard so you can relax: There is no improvisation in our processes.
We contact you whenever required, according to the seriousness of any incidents that may arise. All communication mechanisms are agreed and approved during the trial period, when simulations are carried out in order to clarify the operating protocol for each party.
Meet the SolidQ Flex Team
We are a flexible team, exclusively dedicated to developing and optimizing SQL Server processes.
We have existing clients from very diverse sectors, in the USA, Italy, Spain, Sweden, Denmark, Austria and Costa Rica. This vastly enriching experience, allows us to understand our clients well, no matter the cultural environment, and guarantees great communication and success over the duration of our projects. In 98% of cases, projects are sustained over long periods of time.
“Our success is due to our new partner for database operations, SolidQ. In addition to guaranteeing that our daily operations perform optimally and without error, SolidQ also acts as a business partner that takes pride in proactively managing all areas of our database operations. SolidQ fits well with our business. It is now more the rule than the exception that new approaches and solutions start with SolidQ recommendations. SolidQ Flex Services has given us peace of mind and an environment where we can create value for the business. The only complain t I have is that I did not choose SolidQ Flex Services much earlier.”
Jens Nissum
IT Manager, Kop & Kande
“For the first couple of years at the company, I was always sleeping with my phone next to me in case there was an after-hours incident. With SolidQ, I know I can actually get a good night’s sleep. This interaction is very important. They learn our systems, understand our guidelines, and can act very quickly when we’re not able. The SolidQ team has learned our systems and become part of our team, we also use them to help us solve larger structural level problems and trends.”
Torben Schou
Senior DBA, e-conomic
"In my experience, there is no better service out there for our DB infrastructure than SolidQ Flex Services. The SolidQ team is always there proactively managing any little change or alert from the systems covered and are happy to go the extra mile in order to solve any unexpected issues. Their 24/7 support, knowledge and resolution capacity are their strong points and we have never had any problems getting the right person for the job even during non-working hours. We have been very happy with SolidQ Flex Services over the past years, still are, and we are sure we will continue to be in the future."
Eduardo Puchol
IT SMO Manager, GoldCar
"I have been using SolidQ for around 1 year. During that time our systems, jobs and performance have all improved. We have done 1 complete company data center move and are in the middle of the second. Everything has been smooth with no down time as a result of careful planning and execution by SolidQ. We have built a custom tool for manipulating data without DBA credentials and that has proven to be valuable for our operations. The thing I like the most about SolidQ is their attitude and can do approach to problems. SolidQ Engineers never let you drive yourself into the ditch with your eyes closed. I can count on a solid, no pun intended and dependable outcome."
Eugene Larkin
Head of Architecture, Data, Infrastructure, Security and Phones, Paya Inc
Request your FREE Flex Services Trial Now
Continous Monitoring
Our service and team of experts will not lose track of what is happening in your infrastructure.
Proactive Support
We personally review each alert, resolve it, and suggest improvements. And if you approve them, we implement these improvements to optimize your systems.
Guaranteed control 24/7/365
You have access to the dashboards at any time and you can contact us whenever you need to, according to the service plan contracted.
Get in touch with the
SolidQ Flex Services Team
You are still unsure? If you meet the requirements, we recommend a 30-day free trial, so that you can see for yourself whether this is the solution you need.